When I ran into this problem first of all Windows tried to start up from the restart, but it went to a plain screen and a basic windows repair box repairing windows files and folders, none of my folders were changed. Go to the Microsoft update catalog website, not use the link by Norton if you get the box when trying to download 360, or try to save the KB file to your downloads folder or to the desktop instead and try to install then? I can’t understand why you can’t uninstall a folder on programs/programs x86 folders, if not then uninstall from the ‘programs’ section in the control panel, that should get rid of the Norton folders for you, if it does then create a manual restore day on the C drive first before carrying on, so at least you have a point when Norton was uninstalled. My laptop is quite old now, from 2012 W7 圆4 bit home premium.

I advise against trying to find the download elsewhere, because you won't have protection and sites offering the download may be dangerous. You will need to be able to sign into your Norton account without using automatic password completion. Eventually they can provide a download that will install on Windows 7 without requiring KB4474419. Solution step 4: Go to Norton support chat. Problem 3: Installation of KB447419 fails with the message 'The update is not applicable to your computer' If you can download and install you can complete the Norton reinstallation. Solution step 3: KB4474419 is available from the Microsoft update site. Problem 2: Reinstallation failed because I did not have the Microsoft security patch KB4474419. Windows uninstall can't uninstall Norton.

Solution step 2: Uninstall Norton 360 using the uninstall and reinstall tool from the Norton site.

Solution step 1: Press F8 during startup and select 'Last Known Good Configuration' from the boot menu. My computer is old with Windows 7 Home Premium. Problem 1: Computer fails to start Windows because. So the sequence of problems and solutions for me were: Yes, but my extra problem was that I can't install the Microsoft security patches.

Kb4474419 and kb4490628